Munich, Germany · Staff Engineer @ NVIDIA

Dhimant
Suthar

12+ years engineering large-scale enterprise collaboration — from Avaya dial-tone to AI-assisted global video estates. I keep ~1600 conference rooms across the planet running at 99.9%+ uptime, and build the tools that make it possible.

01 · About

Engineer of rooms
that just work

Dhimant Suthar
12+ years in UC

I'm a Senior Unified Communications engineer who has evolved from a core telecom & VoIP background into an AI-powered UCC architect — bridging legacy collaboration infrastructure with modern, automated, cloud-native platforms.

At NVIDIA I manage a global estate of video conferencing devices, act as Tier-3 SME for Microsoft Teams Rooms, Pexip CVI and multi-vendor AV, and build internal platforms with React, Databricks and Python — including LLM/RAG-assisted log analysis that cuts troubleshooting from hours to minutes.

0Years experience
0VC devices managed
0Platform uptime
0Sites · 12 countries
02 · Experience

A decade+ of
keeping people connected

Aug 2025 — PresentMunich, DE

Staff Engineer — Unified Communication NVIDIA

  • Monitoring & management for ~1600 global VC devices — uptime improved to 99.9%+.
  • Led end-to-end VC infrastructure design & refresh across 16 sites in 12 countries (EMEA).
  • Built a centralized UCC inventory & lifecycle platform (React + Databricks), replacing Excel-based tracking.
  • Pioneered LLM/RAG-assisted log analysis and issue detection with Python.
  • Tier-3 SME for MTR, Pexip CVI, Cisco, Poly & Logitech environments.
Aug 2022 — Jul 2025Zurich, CH

Senior Consultant — Unified Communications Infosys

  • Administered Microsoft Teams Rooms across Poly, AudioCodes, Cisco & Logitech fleets.
  • Integrated MS Teams with existing Cisco & Avaya telephony as part of the migration team.
  • RCA on recurring AV/network issues; enforced network security (ACLs, firewall rules, port security).
Apr 2021 — Aug 2022Pune, IN

Senior Consultant Infosys

  • Planned the legacy-UC → MS Teams transition for the world's largest wealth-management bank (UBS).
  • Liaised with global stakeholders, translating technical requirements into actionable plans.
Apr 2016 — Apr 2021Bengaluru, IN

UC Engineer & VoIP Senior Analyst Wells Fargo

  • Maintained & upgraded Cisco CUCM and IP phone fleets (78xx → 88xx) for enterprise voice.
  • Key role in the legacy Avaya → Cisco transition; administered Cisco Room Series devices.
  • Led a platform team of 3 for Avaya/Cisco UC solutions.
Oct 2013 — Apr 2016West India

VoIP Engineer — Services AGC Networks

  • Implemented an Emergency Contact Center (Dial 100) for an Indian state government in a record 17 days.
  • Delivered voice, video & data solutions for 20+ clients on Avaya Aura — incl. 4 Fortune 500 companies.
03 · Skills

From SIP trunks
to RAG pipelines

Unified Communications

Microsoft Teams & MTRVoIP / SIPCisco CUCM Cisco Room SeriesAvaya AuraPoly Pexip CVIAudioCodesLogitechMicrosoft 365

Cloud & DevOps

Azure (AZ-304)KubernetesCI/CD DatabricksMonitoring & ObservabilityNetwork Security

Development

ReactTypeScriptNode.js PythonTailwind CSSREST APIs

AI & Automation

LLM IntegrationRAGAgentic AI Prompt EngineeringAutomated Log Analysis

Certifications

  • AZ-304 — Microsoft Azure Architect Design
  • Microsoft Certified: Azure Data Fundamentals
  • Microsoft Certified: Azure AI Fundamentals

Honors & Awards

  • Wells Fargo Champions — Living Our Values
  • Achieving Excellence × 4
  • CEO Performance Plus

Languages

  • English & Hindi — full professional
  • Gujarati — native · German — professional
  • French — elementary
04 · Projects

Things I've built

SIGNAL call ladder — an INVITE dialog against a real SIP stack: 100 Trying, 180 Ringing, 200 OK carrying the SDP answer, an end-to-end ACK, RTP flowing beside the signalling, then BYE
Featured · Live

SIGNAL — learn SIP by breaking it

A browser game that teaches SIP to the level where you can read a trace from a broken production call and name the failing header. 37 levels across 8 acts — transactions and timers, dialogs and routing, offer/answer, forking proxies, NATs, B2BUAs, digest auth — on an engine I wrote from the octets up: scanner and parser, both transaction state machines, every §17 timer, a virtual clock and a simulated lossy network.

Nothing is scripted. A level is a network topology plus a goal predicate evaluated against the event log the engine actually produced, so any answer the RFCs permit passes and none they forbid does — there is no answer key to match. Adversary Mode hands you a working call and a budget to break it, and scores the attack void if it only succeeded because the defender itself went non-conformant. CI plays every level with a reference solution, and plays a wrong answer at the hard ones to prove the level can still be failed.

TypeScriptViteZero runtime deps RFC 3261 · 3264 · 4566Vitest · 453 tests Property-based · RFC 4475 corpus

⚡ Static host — no cold start. The whole engine runs in your browser; nothing you type is sent anywhere.

UCM-Bridge architecture — six platform connectors extract into one canonical UC model and apply back out in both directions, behind enforced guardrails
Featured · Live

UCM-Bridge — bidirectional UC migration platform

Moves configuration, identity and telephony state between on-prem UC estates (Cisco CUCM · Avaya Aura · Skype for Business) and cloud platforms (Teams Phone · Slack · Genesys Cloud) — in both directions, against one versioned canonical model rather than N×M point-to-point migrators. Discovery, an 18-rule assessment engine, number normalisation, dependency-aware wave planning, resumable runs with rollback, and a hash-chained audit log.

The interesting part is what it refuses to do. Production writes need a dry-run receipt matching the plan's digest, two distinct approvers, an open change window and per-site emergency-calling confirmation — and no connector whose API surface is unverified may write at all. Every guardrail is enforced in the library with a test asserting the refusal.

Python 3.12FastAPIPydantic v2 React 19 · TypeScriptDocker288 tests mypy --strict

⏳ Free-tier host — first request may take ~30 s to wake the server. Every connector runs against recorded cassettes: no vendor credentials, no network.

UC Inventory — LCM & PM product tour
Featured · Live

UC Inventory — LCM & PM

A management console for unified-communications deployments: projects, the devices deployed under them (Poly · Cisco Webex · Microsoft Teams Rooms) and the phone numbers assigned across them — with connector health, analytics, an audit log, and a 3D dashboard hero.

TypeScriptReact 18ViteExpress TailwindReact Three FiberVitest · 43 tests

⏳ Free-tier host — first request may take ~30 s to wake the server.

Dcom — WhatsApp-style chat with live receipts, typing and search
Featured · Live

Dcom — WhatsApp + Teams Rooms in one platform

A real-time communications platform built from the wire protocol up: WhatsApp-style chat (✓/✓✓/blue-✓✓ receipts, typing, presence, offline sync, message search, push notifications, WebRTC calls) plus an MTR-style meeting-room kiosk mode — one gateway, one protocol, two personalities. Installable PWA; ports-and-adapters backend that runs embedded (zero Docker) or on Postgres/Redis/S3 with a single env var.

TypeScriptNestJSWebSocketsWebRTC ReactPWA · Web PushExpo RN · SQLite12 e2e tests

🔒 Invite-gated demo (ask me for the access code) · free-tier host, ~30 s cold start.

🛗

Visitor Management SaaS

Architected and built from the ground up with a DevOps-centric approach — automated CI/CD pipelines deployed on Kubernetes for high availability and scale.

SaaSKubernetesCI/CD
🤖

LLM-Assisted VC Troubleshooting

LLM & RAG integrations into enterprise video-conferencing ecosystems — automated log analysis, device troubleshooting and intelligent issue resolution.

PythonRAGAgentic AI
🌐

This Portfolio

A hand-rolled single-page site with a real-time Three.js particle field, scroll-driven reveals and 3D-tilt interactions. No frameworks, no build step.

Three.jsWebGLVanilla JS
05 · Off-screen

Beyond the server room

06 · Contact

Let's talk about
AI-driven collaboration

Open to Senior UC / Collaboration / M365 / IT-Operations conversations — or anything at the intersection of enterprise infrastructure and AI.