Dhimant Suthar

I'm a UC Engineer

11+ years designing and delivering Voice, Video & Data solutions across enterprise environments.

Get in Touch View Resume

About

Innovative UC engineer with a passion for cloud technologies and AI, combined with leadership experience and a love of learning.

Dhimant Suthar

Unified Communications Engineer & Solutions Architect

Humbled and grateful to have completed 10+ major UC/CC projects successfully. My work spans Microsoft Teams migrations, Avaya and Cisco deployments, contact center solutions, and cloud transformations.

  • Birthday: 6 April 1991
  • City: Vadodara, Gujarat, IN
  • Languages: English, Deutsch, Gujarati, Hindi
  • Degree: BE (E&C) + MBA (PM)
  • Email: [email protected]
  • Available: Open to Opportunities

Beyond work — former college cricket team captain, passionate dancer, and avid reader. Leadership, resilience, and curiosity define my approach to life and technology alike.

Years Experience in UC & Networking

Projects UC, AV & Networking

Organizations AGC, WellsFargo, Infosys

Cloud Certifications Azure, GCP, OCI, AWS

Skills

Core technical competencies built over 11+ years of hands-on enterprise delivery.

UC / Contact Center 95%
VoIP & SIP 100%
Cloud (Azure / GCP / AWS) 90%
Automation (Python / PS) 80%
Microsoft Teams / O365 95%
Project Management 70%

Resume

Work experience and educational background.

Summary

Dhimant Suthar

Innovative and deadline-driven Unified Communications Engineer with 11+ years of experience designing and implementing Voice, Video and Data solutions from initial concept to final deliverable.

Education

Master of Business Administration

2015 – 2018

Sikkim Manipal Institute DE

Specialization: Project Management

Bachelor of Engineering — Electronics & Communications

2009 – 2013

Gujarat Technological University, IN

Specialization: Electronics & Communications Engineering

Professional Experience

Senior Consultant

April 2021 – Present

Infosys, Pune, India

  • Service delivery & management for migration of legacy UC solutions to Microsoft Teams.
  • Collaborated with Microsoft to resolve on-premises challenges: voice recording, Direct Routing, CDR, voicemail.
  • Responsible for planning and executing Teams-Only pilot and full PSTN migration across the bank.

Network Engineer — Sr. Analyst / NOA 3

April 2016 – April 2021

Wells Fargo, Bangalore, India

  • Analysed existing Avaya and Cisco voice networks; recommended and implemented solutions for new sites, capacity, and tech refresh.
  • Engineering, configuration, maintenance, and upgrade of the bank's VoIP deployment and supporting applications.
  • Conducted third-tier support for VoIP infrastructure using BMC Remedy.

Engineer — Services

Oct 2013 – April 2016

AGC Networks Ltd., India

  • Proactively maintained and designed Voice and Network infrastructure across enterprise to ensure high availability.
  • Implemented Avaya Voice UC/CC solution for Madhya Pradesh government Dial 100 project in record 17 days.

Personal Projects

Selected personal & professional projects.

  • All
  • App
  • Product
WebRTC IM App

WebRTC Messenger

IM and messaging app based on WebRTC

PowerBI Dashboard

PowerBI Analytics

PowerBI solutions for data analytics & reporting

Expertise

Hands-on experience across all major UC platforms — Microsoft, Cisco, Avaya, and cloud providers.

Microsoft Teams

Direct Routing, policy packages, interoperability, QoS, Teams Phone deployments.

Avaya

Avaya CM, Session Manager, System Manager, G650/G450 Gateways, CMS.

Cisco

Cisco CUCM, Emergency Responder, Unity, UCCX Contact Center.

VoIP Protocols

SIP, H.323, WebRTC, POTS, ISDN (PRI/BRI) — deep protocol expertise.

Cloud

Microsoft Azure, GCP, OCI & AWS certified. Cloud migrations and architecture.

Automation & Scripting

Python, JavaScript, PowerShell — automating key processes and reporting workflows.

Awards

Recognitions and achievements throughout my career.

WellsFargo Champions — Living Our Values Award for contribution in automating key processes and reports across the enterprise.

WellsFargo Champions

Wells Fargo

Recognised for going above and beyond key responsibility areas and contributing to major platform support across the enterprise.

Achieving Excellence

Wells Fargo

Implemented Avaya Voice UC/CC solution — part of the Dial 100 Project for Madhya Pradesh government — in a record 17 days.

CEO Performance Plus

AGC Networks Ltd.

Contact

Interested in working together or discussing an opportunity? Send me a message and I'll get back to you within a day.

Location

Vadodara, Gujarat, India 391330

Availability

Open to opportunities