Dhimant Suthar
I'm UC Engineer
About
Hi I'm Dhimant Suthar 11 years of Experience in Planning, Configuration, Management of Voice, Video and Data Solutions. Passionate about cloud technologies and Artificial Intelligence.
Being college cricket team captain, I learnt a lot about leadership. Dancing taught me to be comfortable in my skin and ofcourse fitness. Also like to read because I think that is one way to learn from others mistakes.
Unified Communications Engineer & Solutions Architect.
Humbled and grateful to apprise that I have completed 10+ major UC/CC projects successfully till date!
- Birthday: 6 April 1991
- Website:
- Phone: +123 456 7890
- City: Pune, MH
- Age: 33
- Degree: BE (E&C) and MBA (Project Management)
- Email: dhimantsuthar71@gmail.com
- Available to Work: Yes
Please write to above email id and I will respond with latest resume.
Cups of Tea per day
Projects UC-AV-Networking
Organizations Yeah, i am loyal
Roles handled Ops, Consultant, PM
Skills
Excellent communication skills. Mentally very strong and extremely positive even under tensed situation. Excellent problem solver. Language known : Deutsch, English, Gujarati, Hindi. Dedicated
Resume
Word and Education Summary
Sumary
Dhimant Suthar
Innovative and deadline-driven Unified Communications Engineer with 11+ years of experience in designing and implementing Voice, Video and Data solutions from initial concept to final, polished deliverable.
- Vadodara, Gujarat, IN
- (123) 456-7891
- dhimantsuthar71@gmail.com
Education
Master of Business Administration
2015 - 2018
Sikkim Manipal Institute DE
Specialization : Project Management
Bachelor of Engineering in Electronics and Communications
2009 - 2013
Gujarat Technological University, IN
Specialization : Electronnics & Communications Engineering
Professional Experience
Senior Consultant
April 2021 - Present
Infosys, Pune, IN
- Service Delivery and Management for migration of legacy UnifiedCommunication solutions to Microsoft Teams.
- Collaborate with Microsoft to resolve on-premises challenges viz. Voice recording, Directrouting, CDR, Voice mail etc.
- Responsible for planning and conducting TeamsOnly Pilot.
- Responsible for planning and moving entire PSTN connectivity with various endpoints across bank to Teams.
Network Engineer - Sr. Analyst and NOA 3
April 2016 - April 2021
Wells Fargo, Bangalore, IN
- Analyse the existing voice networks (AVAYA and CISCO) and recommend solutions based on requirements for e.g. new site, moving existing site, additional capacity, tech refresh etc.
- Responsible for engineering, configuration, maintenance, and upgradeof the bank’s Voice over IP(VoIP) deployment, supporting applications and part of network hardware(Call Manager Expressrouters)
- Receive and address error escalations from support team, of VoIP network through the ticket system (BMC Remedy), troubleshoot issues in a timely and accurate manner
- Sound knowledge of Agile methodologies (Kanban). Conduct third-tier level support concerning to VoIP infrastructure
Engineer - Services
Oct 2013 - April 2016
Wells Fargo, Bangalore, IN
- My role as an AGC Engineer is to proactively maintain and design the Voice and Network infrastructure across enterprise to ensure high availability and efficient resolution of issues.
Personal projects
My Projects - Personal
Expertise
Hands on experience on all major Unified communcations systems viz. Microsoft, Cisco, Avaya. Nice etc.
Microsoft Teams
Designing and Implementing Message, Call, policy packages, Direct Routing, Inetroperability, QoS
Avaya
Avaya CM, SessionManager, System Manager,G650, G450 Gateways,CMS
Cisco
Cisco CUCM. Cisco Emergency Responder, Cisco Unity
VoIP Protocols
SIP, H.323, webrtc, POTS-ISDN(PRI,BRI)
Cloud
Microsoft Azure, GCP, OCI & AWS certified practitioner
language
Python, Javascript, PowerShell
Awards
Here are my recent rewards and recognitions
WellsFargo Champions - Living our values Award for contribution in automating key processes and reports
WellsFargo Champions
WellsFargo
Recognised for going above and beyond key responsibility areas and contributing in major platform support effort accross Enterprise
Achieving Excellence - 4
WellsFargo
Implemented Avaya Voice UC/CC solution, part of Dial 100 Project, for Madhya Pradesh government in record 17 days
CEO Performance Plus
AGC Networks Ltd.
WellsFargo Champions - Living our values Award for contribution in automating key processes and reports
WellsFargo Champions
WellsFargo
WellsFargo Champions - Living our values Award for contribution in automating key processes and reports
WellsFargo Champions
WellsFargo
Contact
Thanks for your interest in my profile. Please send an email to discuss further on any opportunities with Date and Time. I will try to respond within a day.
Address
Vadodara, Gujarat, IN 391330
Call me
+91 **** *** 143
Email me
dhimantsuthar71@gmail.com